Contact Us
Messages from readers help keep this site accurate and useful, so we're always glad to hear from you. Whether you've spotted a figure that no longer matches a casino's terms or simply have a question about how a page is put together, our team reads every email that arrives.
How to reach us
The quickest route is email: [email protected]. A clear subject line, such as "Correction: withdrawal limits" or "Question about verification", helps us pass your note to the right person straight away.
What we can help with
- Corrections: if a deposit method, bonus wagering requirement, verification step or game provider described here differs from what a casino currently shows, tell us where you saw the difference. A link or screenshot of the casino's own page makes checking much faster.
- Feedback: suggestions about which mechanics deserve clearer explanation, or anything that felt confusing, are genuinely welcome.
- General site questions: how our pages are organised, how we source brand information, or how to find a particular topic.
What we can't do
We are an informational site, not a casino or a payment provider. We have no access to any player account and cannot process, chase or reverse deposits or withdrawals, lift limits, reopen closed accounts or settle disputes over bonuses. For anything tied to your own account, contact the casino's customer support directly, as only the operator holds your details and transaction history.
When to expect a reply
We aim to answer within a few working days. Correction requests may take a little longer, because we confirm details against the casino's published terms before updating a page. Messages sent at weekends are usually picked up early the following week.
Any personal information you include in an email is handled as described in our privacy policy, and we only use it to respond to your message.
This site is intended for adults aged 18 and over; if gambling stops feeling like entertainment, free and confidential support is available from GamCare and BeGambleAware.